General & Business English Courses
| Where | When | Role |
| MF HQ and Subsidiaries; General body of experts | 2012-2016 | Head, designer, developer, and occasional executor |
The primary objective of defining the English language training project in 2012 was the design, definition, and institutionalization of the educational structure for both business-specific and general English language programs within Sina Institute (as a reputable educational organization). The request of the Mostazafan Foundation to provide appropriate English language training programs for its staff and specialists served as a major driver for initiating and implementing this project.
The training program for the Foundation’s employees began with general and lower-level courses. A significant number of staff members across the Foundation Group underwent placement tests and oral interviews, after which they were classified into different levels ranging from beginner to mostly intermediate. These individuals participated in structured programs that gradually took shape, allowing them to improve their language skills.
Alongside these general courses, a series of specialized business English programs were also designed, primarily targeting the Foundation’s experts, managers, and specialists. These courses benefited from business-oriented instructors, including in some cases native English-speaking teachers.
In addition to these two main tracks, after several months from the project’s launch, advanced English courses were also developed. Mock IELTS tests were designed and administered, and a number of advanced classes were held for senior-level staff and employees who had successfully progressed through the learning pathway up to advanced levels.
Within this project:
a. The entire educational structure of both general and business English programs was designed by the Institute (and myself). This included the initial placement framework, the overall course structures, reference books, teacher qualifications, the academic framework of each term, supplementary resources, evaluations, exams, and more—all defined from scratch with a scientific approach inspired by best practices, both domestic and international.

Some selected books
b. Delivering quality language training required adequate physical infrastructure, which neither the Institute nor the Foundation had at the time. Infrastructure requirements were identified and defined, and facilities were implemented both within the Institute and in a dedicated building at the Foundation’s headquarter. Approximately 10 classrooms equipped with audiovisual tools and proper facilities were prepared during this project.
c. Sina Institute had no prior experience or structure for language training. At the start of the project, significant time and energy were invested in building the necessary academic framework, as well as identifying and recruiting instructors for both general and specialized courses.
Following the completion of the first phase of general and business English training for the Foundation, the groundwork was established for offering similar courses to other organizations. This model and framework were later implemented outside Sina Institute, under the newly established institution “Rasta,” to deliver several organizational programs, including at MCI (Hamrah Aval). Each new program required certain customizations and adjustments in processes and content, which were duly carried out.
From a personal perspective, this project can be evaluated as highly successful in both its design and implementation phases. It is true that there were occasionally significant challenges during the process, including the employer’s overly optimistic assumptions regarding the interest and attendance of staff from subsidiary units, delays in fulfilling financial and contractual commitments, and the lack of opportunity for some participants to dedicate the necessary effort due to workload and responsibilities. Nevertheless, both from a process standpoint and in terms of outcomes, the project exceeded its initial objectives; the only area where it fell short was in quantitatively covering the estimated number of learners.


